At 72 Jenny was still a primary school teacher, until a stroke meant she lost nearly all of the movement in her right arm and affected her speech. Fortunately, Jenny had her husband, Rod, who could look after her as she now needed help with most day to day tasks, even getting showered and dressed.
Rod had never been a carer before and wasn’t used to doing things around the home. Jenny was quite frustrated at the sudden change in her health and lifestyle and found it quite difficult to cope emotionally. Jenny cancelled the previous in home care as they were not happy with the service and were now left without any help and unsure of where to start.
Rod asked Nicole for ways to help his wife to:
Nicole met Jenny and Rod at home to discuss what was important to them and to create an individual plan. Nicole found a local community centre that ran exercise, music, travel and arts programs for active seniors. It didn’t matter that Jenny had previously had a stroke, she could do everything there. Advice was provided for Jenny to access counselling and Nicole found a new home care provider that could be trusted.
Nicole contacted all of the local services to ensure they were the best ones for Jenny and that she was eligible. Nicole recommended what home care was needed and set it up straight away. Jenny hadn’t realised how easy it was to access counselling and that Medicare could cover the cost of a lot of health care services. Rod found it reassuring to talk to someone who understood what it was like to be a carer. It took a weight off his shoulders and many of the questions he had worried about were now answered.
When your aim is for you or your loved one to live at home comfortably for as long as possible, it makes sense to call an expert to help you design the tailored care plan you’ll need.
Rod did, and it resulted in:
87 year old Joyce had a lung condition for a long time after being a smoker in her younger years. When a doctor told her she needed to use oxygen at home, her daughter and nurse Alison insisted she move in with her and her teenage son, which Joyce was happy about. Joyce already had some in home care and nurses that would occasionally visit already arranged.
Alison was a single mum and worked full time, she didn’t have time to speak to the services to ask for more help. She was also worried her mum was using too much oxygen as the bottles were running out. There was no central person to coordinate her mum’s care.
Alison asked Nicole for help:
After meeting Joyce and Alison at home, there were so many things Nicole could help with.
Nicole realised it had been some time since Joyce had seen her respiratory specialist, which was important as her lung condition needed to be rechecked and there were options other than just using oxygen cylinders. Nicole arranged for several pieces of equipment at home including a bed stick, a frame to go over the toilet and a bedside commode. Joyce wanted to improve her health so a home visiting physiotherapist was arranged.
Nicole became the voice Alison needed when speaking to services as Nicole knew what to ask for. As Nicole is a registered health professional, she could identify when Joyce needed to see her lung specialist and requested the nurses monitor Joyce on a weekly basis rather than occasionally. Nicole could arrange equipment at home without assessments needing to be repeated.
When your aim is for you or your loved one to live at home comfortably for as long as possible, it makes sense to call an expert to help you design the support plan you’ll need.
Alison did, and it resulted in: